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“As we went on the Lean journey, we knew we were going to make different work cells and add new processes.
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The Otis team went in search of an AGV solution that easily adapts to continuous environment changes. “Transporting materials through a facility is a non-value added task, so we took a look at it and said, ‘we cannot change the whole building but we can change the layout.’ The question then became how do we automate that?” “When evaluating assignments we want to ensure all our employees are doing value-added work,” says Mike York, director of operations for Otis. There was also a necessity to alleviate the congestion and assembly error issues caused by the placement of a large quantity of inventory on the floor around the workstations. In 2009, Otis project planners aimed to find an automated process that eliminated non-value added tasks and allowed cross-trained employees to be reallocated to value-added services, such as production and quality control. The current labor-intensive process required employees to walk miles during the day, pushing carts with assembly parts and completed cleaning systems from area to area. The challenge still remained to automate the just-in-time transportation of components to and from the AS/RS system to assembly stations and manufactured goods bound for inventory. The first step towards automation came in the form of an AS/RS system, which allowed for the quick and efficient storage and retrieval of inventory. With a goal of creating a sustainable business model and a value-added work environment for its employees, the company adopted a Lean manufacturing approach and began evaluating each process to improve efficiencies, increase accuracy and eliminate waste throughout the building. The new facility project offered the company the opportunity to reassess their manual material handling practices, which they had outgrown. In 2005 Otis expanded their Lyons Falls, New York operation by opening a 43,000 square-foot manufacturing facility to accommodate its growing business and new product lines. Armed Forces market and remain competitive on a global basis.Įxpansion and Transition to Lean Manufacturing Otis focuses on delivering a quality product and building a highly efficient business that retains American jobs and creates sustainable, long-term growth.Īccording to Otis Technology founder and president, Doreen Garret, the ability to preserve and promote its "made in the USA" status has helped the company grow market share in the U.S. In addition, the company offers high-quality cleaning solutions and in-the-field accessories for competitive sporting, hunting and law enforcement applications.
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The Otis Breech-to-Muzzle system combines a flexible cleaning rod with a series of brushes and patches now standard issue for many U.S. Armed Forces, the company’s weapons cleaning system is designed to help American soldiers in the field keep their mission on task despite adversity that they may face. Now, 25 years later, Otis is a company with 180 firearm maintenance products that are recognized by professional firearm users as the most advanced gun care system available.Īs a family-owned supplier to the United States government and U.S. In 1985, 16-year-old Garrett invented a portable gun cleaning kit and launched a brand that would become synonymous with quality. A Fall in the Mud Started the Wheels Turningįollowing a fall in the mud and a ruined deer hunt thanks to a mud filled gun, founder and president of Otis Technology, Doreen Garrett, vowed to design a lightweight and portable gun-cleaning system.