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If the above solutions do not resolve your problem, consult Knowledge Base article 22896 for instructions on contacting Logitech Technical Support. Once you confirm the keyboard is working, click Yes then click Next to continue. Type a test message in the provided field to verify the keyboard is working. When your MK520 is detected you will see a confirmation message as shown below. You can also check the compatibility, specifications and warranty information for your product. To re-connect your MK520 keyboard, do the following:ĭownload the current version of the Logitech Mouse and Keyboard software (SetPoint) from the MK520 Downloads Page. Do you need to update the software or firmware for your Wireless Combo MK520 Visit this page to find the latest downloads and installation instructions for your Logitech keyboard and mouse. NOTE: The keyboard will display as MK520. Click Yes, then Next to continue:Ĭlick Finish to exit the Unifying software. Click Next to continue:įollow the on-screen instructions to turn your MK520 off then on: (If you cannot use your mouse, use arrow keys to locate Mice and other pointing device category and press Alt key and right arrow key at the same time to expand it. The Unifying software Welcome screen will appear (shown below). Right click on your Logitech mouse device appearing below, and then click Update Driver Software. Windows: Start > Programs > Logitech > Unifying > Logitech Unifying Software Turn your computer on if it is not already on.įollow the process below to reconnect your mouse and keyboard.ĭownload the current version of the software from the MK520 Downloads Page.
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Make sure the USB receiver is directly and securely plugged into a working USB port on your computer. See Knowledge Base article 22909 for instructions on turning on your MK520 keyboard. See Knowledge Base article 22908 for instructions on turning on your MK520 mouse. In the Settings window, click on Devices and then select Bluetooth & other devices from the left-hand menu. Make sure your mouse and keyboard are turned on. Follow the steps below to turn on Bluetooth on your computer: On a Windows computer: Click on the Start button and go to Settings. See Knowledge Base article 22898 for instructions on replacing the batteries in your MK520. Make sure you have fresh batteries in your MK520 mouse and keyboard. Radio frequency (RF) interference of more powerful wireless devices such as:Įliminate any problem sources mentioned above that might be affecting your devices.īefore re-connecting your keyboard and mouse:.Plugging the USB receiver into a USB hub or other unsupported device such as a KVM switch (your USB receiver must be plugged directly into your computer).Moving the USB receiver to another computer.Moving the USB receiver from one USB port to another.Complete the pairing in the Bluetooth settings on your iPad. The Bluetooth LED will start blinking quickly, indicating your mouse is in discoverable mode. The connection between the MK520 keyboard or mouse and the USB receiver can be lost due to several reasons: Turn on your mouse and do a long-press on the Bluetooth Easy-Switch button. This problem is likely to be a lost connection.